Silver Sea AI & Automation
Karbon

Karbon is a productivity iceberg. Let's get under the tip.

Karbon runs the workflow. We connect it to your tax software, documents, and reporting, so every system in the firm works from the same client record.

KarbonUltraTaxCCH AxcessSharePointFinancial CentsClient syncWork items by APIFolder automationWIP & doc migrationAI assistant (MCP)Silver Seaon Karbon
Where are you on your Karbon journey?

Three stages firms usually call from

01

Starting a Karbon migration?

We evaluate Karbon against your whole operation, then plan the migration end to end — unit-tested, configured, and with the heavy data prep done for you, so the move stays clean.

See how we help
02

Learning Karbon as you go?

You're live but using a fraction of it. We tune work templates, automators, and client groups around how your firm actually runs.

See how we help
03

Figuring out AI and automation?

Custom API work that connects Karbon to tax software, documents, and reporting, plus an AI layer you can talk to in plain English.

See how we help
01 · Starting a Karbon migration

White-glove Karbon migration

Workflows mapped before anything moves, a sync utility so staff aren't keying into two systems, and go-live tested on your real data. Mid-migration and already sideways? That's a common starting point too.

  • Work templates and client groups designed from your process, not Karbon's defaults
  • Contacts standardized to Karbon's organization-plus-person structure
  • Open WIP either imported by Karbon's data team or worked down before each client's cutover, because the firm can't load it itself
  • Contacts and work items linked to their SharePoint folders in bulk, which Karbon's API cannot do

Silver Sea is listed in Karbon's partner directory as a Karbon Certified Expert.

Case studies from this stage

  • Karbon contacts and work items linked to SharePoint in bulkContacts and work items connected to their SharePoint folders with no one-by-one linking.
    Problem
    Karbon has a document API, but it cannot connect a contact or a work item to a SharePoint folder. The link can only be made in Karbon's screens, one client at a time.
    Built
    A browser automation that makes those links in bulk through Karbon's own interface.
    Result
    Contacts and work items connected to their SharePoint folders with no one-by-one linking.
  • One client record across CCH Axcess and KarbonLive in production. One place to look instead of cross-referencing two systems by hand, and every failure raises a notification and a visible status record, so nothing fails silently.
    Problem
    Staff checked two systems to get a complete picture of a client. The two systems use different ID and contact structures.
    Built
    A client management tool that creates a client in both systems at once, compares the two records side by side, and applies a change only after someone approves it. It keeps the firm's 5-digit client IDs and Karbon's organization-plus-person contacts, and runs on the firm's own server behind Microsoft 365 sign-in.
    Result
    Live in production. One place to look instead of cross-referencing two systems by hand, and every failure raises a notification and a visible status record, so nothing fails silently.
  • Document migration into SharePointProjected timeline cut from 12 weeks to 2–3 by using API tooling instead of a manual move.
    Problem
    1.2 million documents for about 11,000 clients had to leave GoFileRoom, prioritizing active clients and the last seven years.
    Built
    A staged pipeline (download, restructure, upload) run by ten RPA bots on ten virtual machines in parallel, with a redesigned client data model.
    Result
    Projected timeline cut from 12 weeks to 2–3 by using API tooling instead of a manual move.
02 · Learning Karbon as you go

Get more out of the Karbon you already have

You're live, but most firms use a fraction of it. We tune the setup to your process, configure SharePoint properly, connect the tools that work best with Karbon, and add the reporting Karbon doesn't ship.

Set up around how your firm runs

  • Work templates, automators, and client groups tuned to your process, not Karbon's defaults.
  • Contacts cleaned up to Karbon's organization-plus-person structure, so the client list can be trusted.

Reporting Karbon doesn't ship

  • Power BI dashboards on Karbon work, time, and WIP data.
  • Capacity by staff member: billable vs. non-billable hours, remaining budgets, and task priority.

SharePoint configured for a CPA firm

  • Client ID and tax year assigned to every file automatically, so a document can be found without knowing its folder.
  • Flat views set up, so staff see every document for a client or a tax year in one list instead of clicking through folders.

Integrations we implement with Karbon

Set up, connected to your Karbon work and contacts, and tested with your staff before they rely on it.

  • Anchor
  • StanfordTax
  • Truss
  • RingCentral
  • Zapier
  • Power BI
  • and others

Folder access follows the Karbon client team

Practice management · Client contact

Sample client LLC

Client team

  • 1Staff member 1Partner
  • 2Staff member 2Manager
  • 3Staff member 3Senior associate

Cloud storage · Folder permissions

Sample client LLC

Shared with

  • 1Staff member 1Edit
  • 2Staff member 2Edit
  • 3Staff member 3View

Access is granted by the Karbon contact team, not by a second list that somebody maintains by hand in SharePoint.

When staff join an engagement, the folder opens. When they roll off, it closes. When a contact is marked inactive, all assignments on it are removed at once. The security policy is enforced by the system of record rather than by a cleanup ticket that sits open until August.

That closes an exposure most firms don't think about until an audit or a departing employee raises it.

Source documents, handled before a preparer opens the return

SharePoint, Power Automate, and AI extraction feed the tax software and move the Karbon work item forward. In Silver Sea implementations, this has taken roughly two to five hours of handling out of each 1040.

Power Automate · Automated flow

1SharePoint triggerWhen a file is created
2Extract dataParse invoice fields
3Send to KarbonCreate linked work item

Karbon · Work item

Demo return 1120

Tax return

StatusData entry
1Staff member 1Preparer
Automated byPower Automate flow

Case studies from this stage

  • Has this client sent their documents? One portal answers itOne screen answers the question. Karbon data is cached and refreshed on demand, so the portal stays fast without hammering Karbon's API.
    Problem
    Preparers checked three systems to learn whether a client had sent their documents and where the files were. The client organizer portal has no API.
    Built
    A web portal that reads the organizer with an automated browser, cross-checks every result against a separate export before trusting it, and keeps documents in sync between Karbon, SharePoint, and the network drive. It only reads from Karbon unless a user explicitly writes back.
    Result
    One screen answers the question. Karbon data is cached and refreshed on demand, so the portal stays fast without hammering Karbon's API.
  • Capacity dashboard for a small remote firmA prioritized work queue per staff member. The firm's target at scoping was about 80% less clutter in that queue.
    Problem
    The practice-management platform rolled job hours up weekly, which hid task-level detail and made capacity planning unreliable.
    Built
    A custom Power BI dashboard, delivered fast on a fixed fee, showing hours, remaining budgets, and task priority per person.
    Result
    A prioritized work queue per staff member. The firm's target at scoping was about 80% less clutter in that queue.
  • Power BI on Karbon and QuickBooks dataAbout 1–1.5 FTE of admin work automated; revenue view moved from weekly and manual to daily and automatic.
    Problem
    No daily visibility into revenue and cost, and roughly 1–1.5 FTE of admin work (reminders, timesheet reports, workload views) done by hand.
    Built
    A Power Automate layer for reminders, timesheet reports, and workload dashboards, plus a QuickBooks-linked dashboard with daily revenue and cost.
    Result
    About 1–1.5 FTE of admin work automated; revenue view moved from weekly and manual to daily and automatic.
03 · Figuring out AI and automation

What we add on top of Karbon

Karbon handles workflow well. Tax software, documents, and the client record itself still need connecting.

Custom API integration

  • Client and contact records synced with CCH Axcess, UltraTax, or your CRM.
  • Onboarding forms written straight into Karbon: 45–90 minutes of intake down to under 2.

AI automation with MCP

  • Ask “which clients are missing an email?” and get the list, not a report to run.
  • Create work items, audit data quality, and pull documents from SharePoint on request.

Documents in SharePoint

  • Folder structure migrated from your legacy DMS with metadata intact.
  • Client folders and permissions created automatically when a client is onboarded in Karbon.

Tax software, connected by bot

  • Tax software e-file status read by bot and written back to the Karbon work item.
  • Works with UltraTax, which has no API: the bot reads the same screens your staff do.

Print once from UltraTax, and a bot files the return in Karbon and SharePoint (49 seconds)

Case studies from this stage

  • AI assistant connected to your practice systemA multi-step lookup across two platforms became one plain-English request.
    Problem
    Checking data quality or creating work items meant digging through each platform's UI separately.
    Built
    An MCP-connected assistant wired into both platforms that runs data-quality audits, creates work items, and pulls documents from SharePoint.
    Result
    A multi-step lookup across two platforms became one plain-English request.
  • Client onboarding in one formThe API now covers 90% of data points. Record creation takes 7–10 minutes instead of 30.
    Problem
    New clients were keyed separately into Smartsheet, CCH Axcess, CCH Workflow, and HubSpot, with no way to tell whether a lead already existed.
    Built
    A matching algorithm across all four systems, an API connection from Smartsheet into Axcess, and an RPA layer for the gaps.
    Result
    The API now covers 90% of data points. Record creation takes 7–10 minutes instead of 30.
  • UltraTax CS kept in step with Karbon and SharePoint by botIn use by the firm's staff: return status and finished returns reach Karbon and SharePoint without anyone re-keying or re-filing them.
    Problem
    UltraTax CS has no API. Return status, e-file rejections, and finished returns had to be checked in UltraTax and carried into Karbon and the client folders by hand.
    Built
    A bot that signs in overnight, reads the client listing, return list, and e-file status reports, and updates Karbon through its API. Each finished return is printed once and saved to the Karbon work item and the client's SharePoint folder.
    Result
    In use by the firm's staff: return status and finished returns reach Karbon and SharePoint without anyone re-keying or re-filing them.
03 · A worked example

UltraTax to Karbon: a look inside advanced API integration

UltraTax CS has no API at all. It is desktop software, so the only way in is the way a staff member gets in: through the screen. The bot below signs in overnight, reads the same reports a person would, and hands what it finds to Karbon through Karbon's API.

UltraTax Software

RPA extracts data

Bot performs actions

Client Listing Report
Create/Update Client Contacts
Full Return List
Create Tax Project Work Item
E-file Status (Rejected)
Update Work Item Status
Data Mining Final Return
Create Business Closure Work Items
Print Return
Upload Returns to Work Item / Client Portal
Karbon

Reading reports so staff don't have to

The bot logs into UltraTax every night, pulls the report that matters, and pushes the result straight into Karbon before anyone opens a laptop.

Cleaning up the client list without a multi-week project

New to Karbon, the client listing report seeds your contacts. Years in, the same report shows which contacts are still active clients.

Catching a rejected return before the client does

The bot checks e-file status every night. When a return is rejected, it escalates to the admin, manager, or partner the same night it happens.

Watch the bot print from UltraTax and file the result in Karbon (35 seconds)

FAQ

Common questions

How do you handle open WIP in a Karbon migration?

A firm can't load open WIP into Karbon itself, and Karbon's API reads time entries but doesn't create them. During a billing implementation, Karbon's data team can import WIP that the firm prepares in Karbon's template. So budget for that import, or move clients with no open WIP first and work the rest down before their cutover.

Can Karbon contacts and work items be linked to SharePoint folders automatically?

Not through the API. Karbon has a document API, but it cannot connect a contact or a work item to a SharePoint folder. That link can only be made in Karbon's own screens. We use a bot to make those links in bulk, so staff don't connect clients to folders one at a time.

What integrates well with Karbon?

We implement Anchor, StanfordTax, Truss, RingCentral, Zapier, and custom Power BI reporting alongside Karbon. We also build custom connections to CCH Axcess, UltraTax CS, SharePoint, and QuickBooks Online where no off-the-shelf integration exists.

Can SharePoint folders be created automatically from Karbon?

Yes. When a client is onboarded in Karbon, the matching SharePoint folder is created with a consistent structure and permissions. Files are tagged with client ID and tax year, and flat views let staff see every document for a client in one list.

Can staff ask Karbon questions in plain English?

Yes, through an MCP server. It is a governed connection between an AI assistant and Karbon. Staff can ask “which clients are missing an email?” and get the list. The server controls what the AI can see and do, and logs every request.

Where can custom fields live in Karbon?

At the contact and client level only. Karbon has no custom fields on work items or projects. CCH Axcess allows them at both the project and the client level, so anything you record per project today has nowhere equivalent to land. Decide early whether to move it up to the client level or let it go.

We use several roles on a client: advisor, manager, partner. Does Karbon handle that?

Only partly. Karbon has two built-in positions on a client, client owner and client manager, and they cannot be relabelled. If your current system records more roles, either create custom fields to carry them or accept dropping them. Neither is wrong, but make it a conscious decision while mapping the data, not a discovery afterwards.

Can the client choose which folder their documents go into?

No, by design. The client interacts with Karbon, not with your document storage behind it. They upload to you, and the routing into the right SharePoint or network folder happens on your side. Most firms prefer that once they think it through, because a client cannot file something in the wrong place.

Can existing projects be linked to existing work items in bulk?

Yes. Bulk linking is a data management exercise and is generally straightforward. It is not one of the hard problems in a Karbon migration.

Is Silver Sea a Karbon partner?

Yes. Silver Sea is listed in Karbon's partner directory as a Karbon Certified Expert, for migration, integration, and reporting work. Silver Sea stays an independent consultancy: we recommend what fits the firm, and we connect Karbon to whatever else the firm runs.

Steven Duc Tran, CPA, CIA

Let's see what's under your Karbon iceberg.

One call is enough to find the first integration worth building, or to tell you Karbon isn't the bottleneck at all.